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HP OfficeJet Pro 8710 Unable to set up wireless network connection

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HP Officejet Pro 8710
Microsoft Windows 10 (64-bit)

I have a 8710 printer that i have been using for years that is connected to the computer with a USB cable. I want to do wireless printing now. I have read numerous posts about setting up the wireless feature on the printer using the touchscreen menu and changing the Wireless Settings parameter. My printer does  not have that option. When pressing the wireless icon on the display, the printer displays:  "This feature has been disabled.  Contact the person who set up the printer."

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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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