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HP OfficeJet Pro 8710 randomly printing HP Network Configuration Page
08-03-2020 10:24 AM

Why did my printer randomly & unprompted start printing the "HP Network Configuration Page" last night?
(I chose this board as there were no other options that came close to what I was looking for. If anyone knows where else I can post this, please let me know.)
08-06-2020 01:03 PM

Hi @KEYBORED16,
I'd like to help.
Let's try a power reset on the printer
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-08-2020 12:30 PM

Hi Jay_G24,
Thank you very much for your response.
This problem has not occurred since I last posted, but I will keep your answer on hand if it does occur again.
Thanks again for your help.
08-09-2020 12:42 AM

Alright 🙂
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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