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CatherineAlice
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HP Officejet Pro wireless printer issues

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I have an HP Officejet Pro 8100 and I constantly have trouble getting it to print wirelessly, which is the whole reason I purchased it.  The wireless antenna is blinking blue, but I can't even find it as a choice on my iPhone 7.  On my laptop, I can use it to print if I plug it in using a USB port, but it will not print wirelessly, even though it is a choice on my laptop

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TEJ1602
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@CatherineAlice, Welcome to HP Support Community!

 

The blinking wireless light on the printer shows that the printer does not have stable network connectivity. You may have to reconfigure the wireless settings on the printer and then try printing.

Follow the steps below to set up the printer on wireless network.

 

Access the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

    NOTE: 

    Type the exact network name, including any uppercase and lowercase letters.

  7. Type the WEP or WPA key (network password), and then touch Done.

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

  8. If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems. For more information, go to Using a Wireless Network Test Report

Refer to the document HP Printers - Printing from an iPhone, iPad, or iPod Touch for help on printing from your iPhone.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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