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HP Photosmart 5520

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My printer photosmart 5520 isn't accepting my wifi password.  How can I fix this to print from my phone.

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@Denbo88, Welcome to the HP Support Community!


Have you tried connecting other devices to the wireless network and check if the password you are using works?


On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network > Type in the password.

Note: password is case sensitive.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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