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MLdecker
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Message 1 of 2
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HP Printer & chromebook "seeing" each other thru wireless, but will only print option is save as pdf

HP Recommended
officejet pro 6968

I have my chromebook and officejet 6968 detecting each other. I was able to print fine for first few days. Yesterday  I needed to restart my chromebook , and cannot print ever since. When I click print it pulls up "save as pdf" as my option, not my hp6968.  I have taken printer off of chromebook and re-added, still does not print.  

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ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

Please make sure the HP Print for Chrome app is installed and enabled:

https://support.hp.com/us-en/document/c04683559

 

Shlomi



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