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HP Printer not working

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HP AI03635

Something has gone inside in the place where we put papets by mistake and the printer is not working. Kindly help urgently

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Hi @Anindita1

Welcome to the HP Support Community. I'd be happy to assist you.


Is the foreign object fallen inside the paper tray?


Kindly check for any jams inside the printer and try clearing it with the help of tweezers.

Perform steps 1 and 2 from this document. Also, step 2 from this document.


If this does not help, please contact our HP Support team for Service Options:

1) Click on this link -

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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