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PL999
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HP SMART ANDROID APP

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Android 9.0 Pie

Can anyone suggest how normal documents can be printed using the HP Smart Android app - it only gives the option to print PDF files.

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Dragon-Fur
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@PL999 

 

HP Smart - Download, How-to and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

The following formats are shown as supported:

 

 
note:
The following file types are supported.
  • Android devices: Photos (JPEG, PNG) and PDF documents.
  • Apple iOS devices: Photos (JPEG, PNG), PDF and Microsoft Office Suite documents (doc, docx, xls, xlsx, ppt, pptx), text (TXT) files, and saved web pages.
 
You will need a different application (or a different device) to handle "normal" documents.
 

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Dragon-Fur

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Dragon-Fur
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@PL999 

 

HP Smart - Download, How-to and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

The following formats are shown as supported:

 

 
note:
The following file types are supported.
  • Android devices: Photos (JPEG, PNG) and PDF documents.
  • Apple iOS devices: Photos (JPEG, PNG), PDF and Microsoft Office Suite documents (doc, docx, xls, xlsx, ppt, pptx), text (TXT) files, and saved web pages.
 
You will need a different application (or a different device) to handle "normal" documents.
 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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PL999
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Thanks! Surely this is very short-sighted of HP to exclude the most common type of Document (word.doc) from being printed! I have used Android for many years and never had any difficulty with printing, until HP advised that I had to now use the HP Smart App.....not very Smart! Fortunately, I have the HP eprint app, which works.

System enhancement - adding errors and problems to a previously tried and tested sytem!

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Dragon-Fur
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@PL999 

 

You are welcome.

 

I sympathise - but I don't have any additional options (to offer you)  to make you happier about the situation.  I have an older Android phone - and it is used to make phone calls.  Everything else is iOS, Windows, or Linux flavored.

 

Yes, ePrint is more "universal" and tolerant of device types.  Smiling.

 

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Dragon-Fur

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PL999
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Thanks, Dragon-fur!

Mmmmm - Android, the most widely used portable platform in the World! Personally, I have no wish to pay inflated prices for devices which use an inflexible, controlling system ......I'll stick to Android!

Best regards,

P.

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Dragon-Fur
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@PL999 

 

Smiling.  My old phone is not so smart as are the new, fancy, galaxy models.  That is on me - I have a love affair with new tech but I have neglected my poor phone.

 

I hope you find something that works - or that HP hears the pleas of the Android community and updates their apps.

 

Thanks for your comments.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Dragon-Fur

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