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Locked

‎12-29-2022 03:52 PM

HP Recommended
Operating System: iOS

No matter what I do in the settings, the iOS App will not let me set the scan quality on my HP OfficeJet Pro 8034e to 1200 dpi. How do I set my Scan quality to 1200 dpi in the iOS app?

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2 REPLIES 2

‎01-03-2023 03:36 AM

HP Recommended

Hi @Ironman2000015,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please perform the steps from this document here and see how it goes. 

 

Or you may try HP easy scan. Click here 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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‎01-05-2023 03:47 AM

HP Recommended

Hi @Ironman2000015,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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