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Microsoft Windows 10 (64-bit)

HP Smart : Il y a une imprimante qui n'existe plus dans le réseau. Comment l'éliminer du HP Smart?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @EN8,

 

I'd like to help!

 

 

  1.  May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
  2. Is the printer enrolled in the instant ink service?
  3. Are you trying to remove the printer from HP Smart?
  4. Could you brief me on what you need?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

8 REPLIES 8
HP Recommended

Hey @EN8 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended

Hallo, how can I cancel this printer which does nt anymore exists. Thanks

HP Recommended

Hallo, how can I cancel this printer which does nt anymore exists. Thanks

HP Recommended

Thanks, how to do ? I wanted to change in english, subject and text. Can I cancel the old message and scribe a new one ?

HP Recommended

Hi @EN8,

 

I'd like to help!

 

 

  1.  May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
  2. Is the printer enrolled in the instant ink service?
  3. Are you trying to remove the printer from HP Smart?
  4. Could you brief me on what you need?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

jThanks, I found how to cancel the printer from hp smart.

HP Recommended

 

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

HP Recommended

You write : Please click “Accept as Solution ! Where to click ???

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.