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‎12-03-2020 01:06 PM

HP Recommended
Product: HP ENVY 5055

I'm trying to get my new printer set up but HP Smart won't open on my laptop.

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1 REPLY 1

‎12-12-2020 07:27 AM

HP Recommended

Hi @damc,

 

I'd like to help!

 

To assist better -

  1. How is the printer connected to your device Wi-Fi or USB?
  2. What is the operating system on your computer?
  3. Have you tried installing the full-featured drivers?

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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