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RosiePosie12
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HP Smart is asking for a keychain password, but everyone I enter is wrong-how to reset on a MAC?

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HP Envy Photo 7855
macOS 10.15 Catalina

HP Smart is asking for a keychain password, but everyone I enter is wrong-how to reset on an iMac (Apple computer)?

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Kumar0307
HP Support Agent
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@RosiePosie12, Welcome to the HP Support Community!

 

Are you trying to print or scan from your MAC?

Is the printer connected to the MAC wirelessly?

Kindly send a picture of the issue you are facing for better assistance.

 

This is an AirPrint compatible printer. Install the printer on the MAC using AirPrint driver as shown in step 2 of this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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