HP Smart is asking for login and password

[Wacod]

Printer just started asking for login and password. I'm using wifi print. Here is what is in the window:

Windows Security

HP Smart

The server xxx.xxx.1.2 is asking for your user name and password. The server reports that it is from www-user@ppstrong.

I've no idea where this is coming from.

[TEJ1602]

@Wacod, Welcome to HP Support Community!

Follow the steps below-

Uninstall the app from your Windows 10 device through the All Apps list.

1. In Windows, search for and open Apps & features.

   

2. Click HP Smart in the list of apps, and then click Uninstall.

   

Now, install and add the printer back-

1. On your Windows 10 device, go to HP Smart (in English) to get the app from the Windows Store, and then follow the on-screen instructions to download and install the app.

2. On your computer, open the HP Smart app, and then click the Plus sign .

3. Follow the on-screen prompts to add your printer or set up a new printer.

Try printing.

Hope this helps! Keep me posted. 

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