HP Smart setup page doesn't recognised allowed emails

[Anouk-K]

I've just finishing setting up my new HP Officejet 3830 and been finalising the setup on the HP Smart web page, but when I try to enter email address under the ePrint access 'allowed' list, I keep getting an error message saying "Please enter a valid email address".

I have tried with 4 different emails, from gmail to outlook, all of which I know are valid addresses, but none of them are accepted.

Anyone know what the problem might be please? 

[Anouk-K]

Also - on a side note - I'm trying to set up an INstantInk account but this 3830 series isn't showing on the eligible list. There are a bunch of older models eligible so how come not this one?

Ignore this part of the question - found it 🙂

[Anouk-K · Accepted solution]

OK - ignore the entire post. I've logged back onto my account page and now all the email addresses I entered are listed.

Gotta love technology!  🤔