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Kbobbins
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Message 1 of 2
79
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HP envy 7640 still not finding router, even after going through HP protocols; fails security check

HP Recommended
macOS 10.15 Catalina

We changed router PW, also had computer in to repair for virus/malware cleanup.  Now HP printer won't connect to router, even though it locates it.  I've gone through the online protocols, and the printout says it fails security/pw, even though the pw is correct. 

1 REPLY 1
B_Will
Level 6
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Message 2 of 2
Flag Post
HP Recommended

Make sure the router security mode is WPA2 Personal

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