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‎01-17-2020 08:47 AM

HP Recommended
Operating System: macOS 10.15 Catalina

We changed router PW, also had computer in to repair for virus/malware cleanup.  Now HP printer won't connect to router, even though it locates it.  I've gone through the online protocols, and the printout says it fails security/pw, even though the pw is correct. 

1 REPLY 1

‎01-17-2020 11:03 AM

HP Recommended

Make sure the router security mode is WPA2 Personal

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