HP smart not app not allowing me to sign in.

[geoffmifflin]

HP smart not app not allowing me to sign in, keeps giving cookie errors, windows 10 build 19041. Works fine on my other windows 10 laptop..

[Kumar0307]

@geoffmifflin, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to sign in to the HP Smart app.

Have you tried reinstalling the app from Microsoft Store?

On the sign in screen, you will see 3 dots at the right top corner, tap on that and click on 'open in Chrome'.

Try to sign in.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[geoffmifflin]

The PC app does not have that option unfortunately, so it still doesn't work.

[Kumar0307]

@geoffmifflin

Did you try reinstalling the app and check if that helps?

If the issue persists,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

keep me posted.