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tr5948
New member
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Message 1 of 2
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HP took web control of one of my printers. how do I contact them? I can find NO method of contact

HP Recommended
Example: Pavilion HP ENVY 4520
Chrome OS

I setup one of my printers to have the email a file option. works fine. HP added a different printer - uninvited - that another team uses. they are not amused. I can find no way of contacting HP. 

Any suggestions will be appreciated

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @tr5948,

 

I'd like to help!

 

Could you brief me on the issue?

 

To reach the HP Phone support team, Follow the instructions below :

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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