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- Re: HP web services not working for Laserjet Pro 200 M476
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01-28-2021 10:55 AM - edited 01-28-2021 11:39 AM
One day the printing HP web services for my printer stopped working. It is connected to Internet correctly, as always. A message just says on the printer:
"Please retry. If the problem persists, check firmware updates availability".
Of couse, my firmware is updated to the last release (2019-04-01). Does anyone know whether HP stopped supporting some printers in their web services?
My printer is Laserjet Pro 200 color MFP M276n. Thank you.
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01-28-2021 11:28 AM
Hi,
Web services are no longer supported for the printer, I would assume you have the M276n printer? as you describe different models in your post, regardless, it is no longer supported for both the M276 or the M476 printer series, as discussed below:
https://support.hp.com/us-en/document/c05211712
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
01-28-2021 11:28 AM
Hi,
Web services are no longer supported for the printer, I would assume you have the M276n printer? as you describe different models in your post, regardless, it is no longer supported for both the M276 or the M476 printer series, as discussed below:
https://support.hp.com/us-en/document/c05211712
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-28-2021 11:41 AM - edited 01-28-2021 11:42 AM
Yes, you're right, it's M276n. Thank you. I changed the name of the printer with the correct version, in order to be useful to other people with the same issue.
Thanks again for clarifying the issue. Have a nice day!
01-28-2021 12:09 PM
You’re much welcome @Aelberethen,
Glad to hear I could clarify the issue at least, and thanks for correcting the information for other user’s benefit, appreciated!
Cheers,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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