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‎01-28-2021 10:55 AM - edited ‎01-28-2021 11:39 AM

HP Recommended
Product: Laserjet Pro 200 color MFP M276n
Operating System: Microsoft Windows 10 (64-bit)

One day the printing HP web services for my printer stopped working. It is connected to Internet correctly, as always. A message just says on the printer:

"Please retry. If the problem persists, check firmware updates availability".

 

Of couse, my firmware is updated to the last release (2019-04-01). Does anyone know whether HP stopped supporting some printers in their web services?

My printer is Laserjet Pro 200 color MFP M276n. Thank you.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2021 11:28 AM

HP Recommended

Hi,

Web services are no longer supported for the printer, I would assume you have the M276n printer? as you describe different models in your post, regardless, it is no longer supported for both the M276 or the M476 printer series, as discussed below:

https://support.hp.com/us-en/document/c05211712

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎01-28-2021 11:28 AM

HP Recommended

Hi,

Web services are no longer supported for the printer, I would assume you have the M276n printer? as you describe different models in your post, regardless, it is no longer supported for both the M276 or the M476 printer series, as discussed below:

https://support.hp.com/us-en/document/c05211712

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-28-2021 11:41 AM - edited ‎01-28-2021 11:42 AM

HP Recommended

Yes, you're right, it's M276n. Thank you. I changed the name of the printer with the correct version, in order to be useful to other people with the same issue.

 

Thanks again for clarifying the issue. Have a nice day!

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‎01-28-2021 12:09 PM

HP Recommended

You’re much welcome @Aelberethen,

Glad to hear I could clarify the issue at least, and thanks for correcting the information for other user’s benefit, appreciated!

 

Cheers,

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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