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Quackins
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Message 1 of 2
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HP3700 Ink Advantage Forgot EWS User and Password

HP Recommended
HP DeskJet 3700 All-in-One Printer Series
Microsoft Windows 10 (64-bit)

Hello, I have forgotten the user and password for my Printer EWS. As such, I cannot change the settings of my printer. Is there any way I can retrieve it? 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Quackins,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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