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HP Recommended
HP3830 Office Jet
Microsoft Windows 10 (64-bit)

My HP3830 Office Jet shows that it is connected to the same wifi that my laptop is (hotel network). It worked once and then dropped. It does this often. It will lose the connection from the computer to printer and then keep giving me errors in printing, saying there is no driver or giving me an error. Does anyone know a fix or how to get HP to help. The support and HP doctor are useless, nonresponsive and there the auto answers are just circular. 

1 REPLY 1
HP Recommended

@3830dontprint

 

Welcome to HP support community.

 

Refer this HP document for assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.