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NLG13
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HP6700 wont print emails

HP Recommended
HP OfficeJet 6700

I send an email to print but keep getting error "due to issue with server". Printer is connected, server is working, email is working, never had any issues before. Shut down and restarted printer...nothing works. Please help!

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Dragon-Fur
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@NLG13 

 

Assuming everything is set up as required and, for example, your Email profile is correct, the issue might be due to a problem with the server on which the job is being processed.  That is generally something for which there is no fix on your side because once the job is submitted it is out of your control.

 

If the issue is due to Web Services having issues on your printer, the following may help resolve the problem.

 

For example, it may be enough to switch off Web Services - wait a few minutes - switch on Web Services.

 

HP Connected - Website Support Troubleshooting, How-to, Video Tutorials

HP Connected

Examples

Troubleshooting > Cannot Connect to Web Services

How to > Printer Setup, Installation & Updates > Turning On Web Services

 

 

You can try contacting Cloud Services to ask about the issue.

 

 

Specify help for HP Connected / Web Services

 

Contact HP Support – Assistance Portal

 

Open website:  HP World-Wide Support

Select your country / region from the list and follow the prompts

 

 

Option:  Contact HP Connected / Cloud Service Support in your region

 

In USA or Canada

Cloud Services (during normal business hours):  1-855-785-2777

  • Instant Ink Subscribers:  Verify the phone number in your Terms of Service document

 

In UK

Specify help for HP Connected / Web Services:  0207 660 0596

 

 

Website Support Troubleshooting, How-to, Video Tutorials

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP Officejet 6700 Premium e-All-in-One Printer series - H711

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

Dragon-Fur

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