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curlicue
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HPOffice Jet 3830

HP Recommended

I had the printer set up perfectly on my iPad iPhone and computer. Everything worked great till I deleted the old printer from my computer.  There now is no blocks to show the sections to press for scanning printing etc on my computer.. Ive tried to delete it to reset but Im unable to. Its still showing on my iPad and iPhone but I need it on my computer please help me.

 

 

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sandytechy20
HP Support Agent
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@curlicue

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

 

Meanwhile:-

If Windows 10 is installed on the computer, follow these steps:- 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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