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My printer has been offline many months now and I didnt cancel my HP package and my payments stopped. Have I incurred charges that will be automatically taken from me if I reconnect to HP Smart? Also will I beable to go back to where I left off with HP Direct ink service.

 

I had so many pages that I hadnt used even though I had been paying for months and due to illness couldnt work.

Thanks in advance for kind, helpful replies. 

2 REPLIES 2
HP Recommended

Hi@Joneb1999,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are looking to check the status of the subscription on the HP account. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

 

Please reach out to the HP Technical Support team in your region regarding the payment options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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Have a great day!

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Hi, I am in the UK not the US.

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