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Xavier17
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Have installed a brand new HP DeskJet Plus 4120 All-in-One printer, but it won't print. Why?

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Hp DeskJet Plus 4120
Microsoft Windows 10 (64-bit)

Hi everyone, I have just installed a brand new HP DeskJet Plus 4120 printer (series 4100). It is wireless but I have nevertheless connected it to my laptop, the  broadband connection being fairly weak around here. And guess what?  It does not print... I would be very grateful if someone could explain very simply how to fix this. Thanking you in advance...

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Betty0610
HP Support Agent
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@Xavier17

 

Welcome to the HP Support Community.

 

Please use the HP Smart App to connect: https://support.hp.com/in-en/document/ish_2073929-1413451-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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