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keetontravis
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Solved!

Help, locked out of everything by admin on hp officejet pro 9015

HP Recommended
HP Officejet pro premier 9010 series
Microsoft Windows 10 (32-bit)

I was locked out of my printer display options from the initial setup. How do I reset and restore? Please help. Thanks

TRAVIS KEETON
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asmita6658
HP Support Agent
HP Support Agent
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Hi @keetontravis

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,723
Message 2 of 2
Flag Post
HP Recommended

Hi @keetontravis

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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