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NonnieBatonix2
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Hooking my printer to new wifi and to new iphone 10

HP Recommended
Hp laserjet p1102w
iOS

Changed internet provider and now my printer is not connecting to spectrum internet nor to my mobile phone.  Can someone help a non techy ? 

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TEJ1602
HP Support Agent
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@NonnieBatonix2, Welcome to HP Support Community!

 

Follow the steps below to isolate and resolve the issue-

 

Connect the printer with WPS

Use WPS to connect the printer to your wireless network.

  1. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: 

    The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Now, try connecting it to the phone and print.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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