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Rainbow44
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Hors ligne même si connecté au bon reseau sur l'imprimante

HP Recommended
Officejet 6600
Microsoft Windows 10 (64-bit)

Depuis 2-3 mois j'ai des deconnexions d'imprimante. Mais je viens de changer d'operateur et plus possible d'imprimer. HP smart indique hors ligne mais l'imprimante et son ecran indiquent connecté. J'ai changer de canal (de 1 à 2 et même 7) rien. Hp smart diagnostiquer et scan doctor ne trouvent rien. Et quand je cherche une imprimante sur microsoft je tombe sur une officejet 3830 (pas la mienne)

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BiancaS
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HP Recommended

Hi! Thank you for visiting our English HP Support Community. 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

 

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BiancaS.

I work on behalf of HP.
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