I used to have a hp laser printer with a email address for the hp print service but this has now been given away for spares /scrap l belive.
I now have a different printer but when I try to use the old email it says that its still in use. Can you please help with this problem as I can't find it in my account so I can delete it from my list /account.
Thanks for any help in advance, that might be forthcoming.
Section: Can I reuse a customized printer email address?
The wording, in my opinion, is a bit convoluted - the gist of the explanation seems to say, "Well, under a few circumstances, when everything is just-so, then you can re-use a previously assigned email address for your printer."
If you can stand to do it, the easier option is to give in, add your new printer to your Hp Connected account and change the email address. For various reasons, none of which are worth recounting, I have had to do this three times. If you change just one character, for example, add a "2" at the end of the name, it is enough to move on with your life.
OLD previously assigned (and now stuck) address: DragonfurEmail@hpeprint.com
NEW updated address: DragonfurEmail2@hpeprint.com
Can't stand it?
Contact Cloud Services (if available in your region), else contact HP Technical Support and indicate you need help with Cloud services / HP Connected.
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thanks Dragon-Fur for your help and time, it's very much appreciated.
I belive I did remove the printer from my Hp print list as it isn't showing up on my account, but it looks like I'll have to call the UK support team after the holiday period on the number, you kindly provided me with.
Thanks again for the help and time. Hope you have a great one.
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