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mebooth
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How do I get my wireless printer and computer to be online at the same time?

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Microsoft Windows 10 (64-bit)

My computer and printer were online and working fine (at the same time). I had to change ink cartridges and the printer went offline. I got it back online by following the instructions. However, now my wireless printer and wireless computer (SurfacePro) are unable to be online at the same time. Any help would be appreciated.

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TEJ1602
HP Support Agent
HP Support Agent
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@mebooth, Welcome to HP Support Community!

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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