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Olive4
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Message 1 of 4
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How do I reset the password on my HP Envy 4520

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HP ENVY 4520
iOS

I have forgotten my password for my HP ENVY 4520.

Can you assist please.?

3 REPLIES 3
Raj1788
HP Support Agent
HP Support Agent
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Message 2 of 4
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@Olive4

 

Let's perform a semi-full reset on the printer.

 

I have sent you a private message, to reset the printer that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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lreiling5455
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Message 3 of 4
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hpenvy4529

 

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asmita6658
HP Support Agent
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Message 4 of 4
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Hi @lreiling5455

 

Welcome to the HP Support Community. I'd be happy to assist you with the password issue. 

 

To better assist you - Can you please send us a picture of the password prompt?  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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