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Pavilion Laptop 15-cc123cl
Microsoft Windows 10 (64-bit)

Do I need a special software? I am looking to print if I was traveling. I also have a second question: I had to troubleshoot my printer today and everything that was in my que vanished - is there a way to retrieve that? Thanks, LDYBGOOD

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@LdyBGood 

 

You don't need special software on your computer(s) when you are traveling. You can simply send an email to its email address with supported file formats to your printer at home and it will print.

 

You can print emails and attached documents or photos. Review the HP ePrint email and print job requirements for best results.
  • Print text (.txt), PDF, HTML, Microsoft Word (.doc and .docx), Microsoft PowerPoint (.ppt and .pptx), Microsoft Excel (.xls and .xlsx) document file types. OpenOffice files are not supported by HP ePrint.
  • Print bitmap (.bmp), graphics interchange format (.gif), joint photographic experts group (.jpg and .jpeg), portable network graphics (.png), and tagged image file format (.tiff) photo file types.

More info:

 

       https://support.hp.com/au-en/document/c03721293

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@LdyBGood 

 

You don't need special software on your computer(s) when you are traveling. You can simply send an email to its email address with supported file formats to your printer at home and it will print.

 

You can print emails and attached documents or photos. Review the HP ePrint email and print job requirements for best results.
  • Print text (.txt), PDF, HTML, Microsoft Word (.doc and .docx), Microsoft PowerPoint (.ppt and .pptx), Microsoft Excel (.xls and .xlsx) document file types. OpenOffice files are not supported by HP ePrint.
  • Print bitmap (.bmp), graphics interchange format (.gif), joint photographic experts group (.jpg and .jpeg), portable network graphics (.png), and tagged image file format (.tiff) photo file types.

More info:

 

       https://support.hp.com/au-en/document/c03721293

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

thank you so very much LdybGood

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