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‎01-10-2020 01:39 PM

HP Recommended
Product: Direct-60-HP ENVY 7640
Operating System: Microsoft Windows 7 (64-bit)

I'm having problems connecting to my HP 7640 series printer.  I have NOT had this issue until today.  I'm getting an error message ask for when I try to connect my HP Printer to the internet.  I'm getting the following error message:  'Enter the network security key'.  I have no idea what that is or where to find it.  I need some direction.  Operationally challenged.  Thanks.

8 people had the same question
1 REPLY 1

‎01-10-2020 02:18 PM

HP Recommended

@GS6821 

 

Your Network security key is from your wireless router. Please logon to your router to find out.

 

Regards

BH
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