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1 REPLY 1
01-26-2023 05:24 AM
HP Recommended
Hi,
Thanks for using the HP Support Community.
Please reset the wireless before using HP Smart app to connect printer to the network.
These resources will show how it's done:
Reset wireless:
https://www.youtube.com/watch?v=TWBAFvOJuGk
Connect to network using HP Smart on WIn 10 PC:
https://www.youtube.com/watch?v=PhmJ91nUEXg
Connect to network with HP Smart on Android:
https://www.youtube.com/watch?v=ovX81Qyo2ps
For more useful resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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