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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- How to reset time on Office Jet Pro 6978
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02-07-2020 06:20 AM
The printer has the correct date, but the time is off by 1.5 hours. Normally this wouldn't matter. However, when sending a fax, it's good to know the correct time. Cannot find time/date in set up or preferences or anywhere else. It's making me crazy. Thanks for any help from anyone!
Solved! Go to Solution.
Accepted Solutions
02-10-2020 10:56 AM
Hi @JSweenz
Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:
Update the printer firmware
Click here to know different methods of updating printer firmware.
On the printer, go to Setup > Preferences > Date and time > Set the time
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
02-10-2020 10:56 AM
Hi @JSweenz
Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:
Update the printer firmware
Click here to know different methods of updating printer firmware.
On the printer, go to Setup > Preferences > Date and time > Set the time
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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