cancel
Showing results for 
Search instead for 
Did you mean: 
JSweenz
New member
4 2 0 0
Message 1 of 2
291
Flag Post

Solved!

How to reset time on Office Jet Pro 6978

HP Recommended
OfficeJet Pro 6978 all in one

The printer has the correct date, but the time is off by 1.5 hours.  Normally this wouldn't matter. However, when sending a fax, it's good to know the correct time.  Cannot find time/date in set up or preferences or anywhere else. It's making me crazy. Thanks for any help from anyone!

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
20,470 20,472 1,491 1,739
Message 2 of 2
Flag Post
HP Recommended

Hi @JSweenz

Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

On the printer, go to Setup > Preferences > Date and time > Set the time

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,470 20,472 1,491 1,739
Message 2 of 2
Flag Post
HP Recommended

Hi @JSweenz

Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

On the printer, go to Setup > Preferences > Date and time > Set the time

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation