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‎02-07-2020 06:20 AM

HP Recommended
Product: OfficeJet Pro 6978 all in one

The printer has the correct date, but the time is off by 1.5 hours.  Normally this wouldn't matter. However, when sending a fax, it's good to know the correct time.  Cannot find time/date in set up or preferences or anywhere else. It's making me crazy. Thanks for any help from anyone!

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2020 10:56 AM

HP Recommended

Hi @JSweenz

Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

On the printer, go to Setup > Preferences > Date and time > Set the time

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

3 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎02-10-2020 10:56 AM

HP Recommended

Hi @JSweenz

Welcome to the HP Support Community. I understand you would like to change the time on the printer. Let us try these steps:

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

On the printer, go to Setup > Preferences > Date and time > Set the time

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

3 people found this reply helpful
Was this reply helpful? Yes No
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