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- Hp Smart finds printer on windows, but not on android

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05-05-2022
07:56 PM
- last edited on
05-06-2022
06:27 AM
by
Ric_ob
Operating System: Android 9.0 Pie
I just purchased an OfficeJet Pro and am having problems.
1. I can find the printer from the print command on both Windows 11 and Android, and HP smart can find it on Windows, but not on the Android.
2. Also, when I first installed it, it could print by emailing to the printer. Since I updated my drivers and some firmware, it no longer can print via email. If that feature was removed how does one print at a distance?
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