-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Hp office jet 8022e says there is an issue with my account

Create an account on the HP Community to personalize your profile and ask a question
03-30-2022 02:59 PM
@codyk1985
Welcome to the HP Support Community.
I'd be happy to help.
Let's remove and add web services: To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services.
To set up Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ). 2. Touch Web Services Setup . 3. Touch Yes to accept the Web Services terms of use and to enable Web Services. 4. The Printing status appears and then prints Get the Most out of Your Printer. 5. The Web Services Settings appears.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee