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Rixy
New member
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Message 1 of 2
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Hp printer blocked

HP Recommended
Hp deskjet 2630
Android 9.0 Pie

Whenever, i try to print via WIFI through my android wifi device, i get an error message stating that printer is blocked. 

 

How do i fix it? 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Rixy

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand you are not able to print from your phone. Let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Make sure the printer and the phone are connected to the same wireless network.

 

Use the HP Smart app to print and scan from your phone

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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