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GizmoMisha
Level 1
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Message 1 of 2
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Hp7520 keeps reconnecting

HP Recommended
HP7520
Microsoft Windows 10 (64-bit)

My 7520 keeps restarting and reconnecting to my wi-fi

tried resetting to factory settings but did not work

tried reconnecting to outlets directly and did not work either

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @GizmoMisha

Welcome to the HP Support Community. I'd be happy to assist you.

 

Does the printer automatically power off and power on again?

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to download and install the latest firmware from your computer.

 

If the issue persists, we will have to perform a Semi-full reset on the printer.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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