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Dhready421
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I am trying to print to my Officejet 6700 wireless connection from my government laptop using eprint

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I have an HP Officejet 6700 with wireless setup.  It is linked to my home network and prints well for our laptops, tablets and phones.  I am teleworkig for Navy and have a government laptop linked to navy networks through my Cox network using Cox router and modem.  I have set up my hp eprint account with my printer name and when I forward an email document from Navy Outlook using my ePrint computer address which is ** it accepts the address and forwards out the document without a problem sending it as an unencrypted document.  Eprint sends a confirmation notice that it received the document and it was sent properly.  The problem is that it never comes out of eprint to my computer.  I don't know what is wrong.  ePrint settings are the most open - opent to all; color, plain paper, etc.

 

I would love to talk to someone that really understands the craziness of eprint and networking printers to get this straightened out.  I have been having to email docs to my personal computer and then send that email to printer.  I need to simplify the process and print straight to eprint and have it print out at my printer.  HELP!!!

 

David H Ready
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sandytechy20
HP Support Agent
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@Dhready421

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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