I am unable to set up the Web Services on my HP Printer.

[kaitburg]

I need to set up my HP Web Services in order to receive Instant Ink, but every time I try to set it up my printer notifies me that the download was unsuccessful, but does not give a reason why. I have retried the setup multiple times but the web services still will not be enabled.

[asmita6658]

Hi @kaitburg

Welcome to the HP Support Community. 

Try these steps to enable the web - services -

1) From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).
2) Touch Web Services Setup .
3) Touch Accept to accept the Web Services terms of use and enable Web Services.
4) On the screen that appears, touch OK to allow the printer to automatically check for product updates.

5) If the Printer Update Options screen is displayed, select Install Automatically (Recommended) or Alert When Available.
6) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

If the issue still persists, try enabling the web - services from the EWS page - 

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page. 
2) Find out the IP address or hostname of the printer by touching (Wireless) or (Ethernet). 
3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer. 
For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12. 
4) Click the Web Services tab.
5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.
6) If prompted, choose to allow the printer to check for and install printer updates
7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

You may also refer to this document - HP Printers - Cannot Connect to Web Services

Let me know how that goes. 

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