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‎11-25-2019 09:06 PM

HP Recommended
Product: deskjet ink advantage 5075
Operating System: Microsoft Windows 10 (64-bit)

I have issue with my e-print function. I tried removing the web services and re activate it. It generates the claim code but it says invalid while adding printer in my login. I need to know whether the printer claim code can be added in two HP Connected account at same time???? if a claim code is already added to an account, will it work in new hp connected login? 

1 REPLY 1

‎11-28-2019 12:24 PM

HP Recommended

@VIJAYVELU

 

Welcome to the HP Support Community.

 

No, the printer claim code is only for one account. Go through this document for further details: https://support.hp.com/in-en/document/c06195872#FAQ

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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