I can’t finish setting up my printer on my iPhone

[Kr15738383]

I can’t finish setting up from the app on my iPhone.

[Kuroi_Kenshi]

Hi @Kr15738383,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

To complete the setup of your HP OfficeJet Pro 81350 printer using the HP Smart app on your iPhone, follow these steps:

1. Pre-checks

• Ensure that the printer hardware is fully set up. Remove all packing materials, connect it to a power source, and turn on the printer.
• Ensure your iPhone is connected to the same Wi-Fi network that you intend to connect the printer to.
• Enable Bluetooth and location services on your iPhone to help the HP Smart app discover the printer.

2. Download the HP Smart App

• Install the HP Smart app from the Apple App Store.

3. Install and Open HP Smart App

• Open the HP Smart app on your iPhone.
• On the Welcome screen, tap "Continue".

4. Add Your Printer

• Tap "Set Up a New Printer" within the app.
• Follow the on-screen instructions to add your printer.

5. Enter Wi-Fi Password

• When prompted, enter your Wi-Fi network password. Ensure the printer is correctly aligned with the network settings.

6. Secure the Connection

• Go to the printer to allow the app setup to proceed:
  • For printers with a control panel display: Touch the check icon on the message "App is attempting to set up this printer".
  • For printers without a control panel display: Press the Information button ().

7. Complete Setup

• On the "Printer connected to Wi-Fi" screen, tap "Continue".
• On the "Connected Printing Services" screen, tap "Manage options" and then select "Continue" or "Accept All".
• Follow any additional on-screen prompts to finalize the setup.

8. Sign In or Create an Account

• Sign in to your HP account. If you do not have an account, follow the steps provided to create one.

9. Activate HP+

• If offered, follow the prompts to activate HP+. This includes additional benefits such as an extended warranty and free Instant Ink.

10. Finalize Setup

• After completing the steps above, your printer should be ready to use. Try printing or scanning a test page to ensure everything is working properly.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Hi @Kr15738383,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

To complete the setup of your HP OfficeJet Pro 81350 printer using the HP Smart app on your iPhone, follow these steps:

Pre-checks

• Ensure that the printer hardware is fully set up. Remove all packing materials, connect it to a power source, and turn on the printer.
• Ensure your iPhone is connected to the same Wi-Fi network that you intend to connect the printer to.
• Enable Bluetooth and location services on your iPhone to help the HP Smart app discover the printer.

Next download and install the HP Smart app from the Apple App Store.

• Open the HP Smart app on your iPhone.
• On the Welcome screen, tap "Continue".
• Tap "Set Up a New Printer" within the app.
• Follow the on-screen instructions to add your printer.
• When prompted, enter your Wi-Fi network password. Ensure the printer is correctly aligned with the network settings.
• Go to the printer to allow the app setup to proceed:
  • For printers with a control panel display: Touch the check icon on the message "App is attempting to set up this printer".
  • For printers without a control panel display: Press the Information button ().
• On the "Printer connected to Wi-Fi" screen, tap "Continue".
• On the "Connected Printing Services" screen, tap "Manage options" and then select "Continue" or "Accept All".
• Follow any additional on-screen prompts to finalize the setup.
• Sign in to your HP account. If you do not have an account, follow the steps provided to create one

Refer to these links for further assistance: 
HP+ printer setup (HP Smart app)

HP LaserJet MFP M232e-M237e Printers - Setup Using HP Smart App (Android, iOS)

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,