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Jay3725
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I can't get my HP3050 connected to new Xfinity router following the directions

HP Recommended
HP 3050 inkjet

Hello, I had to install new Xfinity router. Wireless connection to printer wasnt automatic as assume have to put in new address.  I got a flashing wifi light on printer, I click on setting.  It advised me to hold the WPS down on the router. I did, but it just keep flashing.  I keep getting printer message back saying the WPS timed out.

 

Is this a Xfinity problem?  Thanks in advance for any advice.

Jay3725

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banhien
Level 19
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HP Recommended

@Jay3725 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


   http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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