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Message 1 of 2
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I do not remember my username and my password in my HP7740

HP Recommended
macOS 10.14 Mojave

I do not remember my username and my password in my HP7740, the screen is also blocked and unable to connect to my laptop.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Trgicomix


We would have to perform a factory reset on the printer.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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