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Collypride
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I have an Officejet 3830 will not connect to Cloud -Chromebook

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I have installed it as a classic printer and I've downloaded HP Smart Print extension.  When I use the print command, I get a pop-up which stalls without being able to choose a destination.  I had this same printer linked up last Fall.  

 

Any help is appreciated.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Collypride,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are unable to print from your Chromebook.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321/document/c0...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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