I just purchased a HP Photosmart C4385 All-in-one printer and I have tried for 2 days to install t

[Carolyn4042]

If Roy is available I would like to have him work on this problem

[Betty0610]

@Carolyn4042

Welcome to the HP Support Community.

To which device are you trying to connect the Printer to? If it's a Windows Computer, you can download the drivers from here: https://support.hp.com/in-en/drivers

If it's a phone, you can use the HP Smart App: https://support.hp.com/in-en/document/c03561640

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!