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DawnM8
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I'm receiving a message that says "this printer won't be supported after December"

HP Recommended
HP OfficeJet 5255
Chrome OS
Hi, I'm receiving a message when I right click a document for printing from my Chromebook: It says "this printer won't be supported after December. Learn more. " When I go to the learn more page, it is not clear to me what the problem is or why there is an anticipated change or what to do about it. My Chromebook is 1 year old and I believe my printer is 2 years old; both are new.
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Dragon-Fur
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Message 2 of 2
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HP Recommended

@DawnM8 

 

I suspect the following is relevant to  your situation:

 

It is not the age of the printer .

It is not the age of the Chromebook.

 

Google is pulling (stopping / ending) support for Cloud Print.

Gone. Zap.

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

===================================================================

The only other print option I find in the compatibility document for this printer is Mopria.

Honestly, I have no idea whether this is something you can use in Chrome OS.

 

 

Mopria Print Service

This mobile printing industry standard is supported by many HP printers. When you activate the Mopria Print Service on your mobile device, you can print over a wireless network or through a direct wireless connection to the printer.
 
Mopria Print Service is compatible with Android 5.0 and later, Amazon Fire 5.0 and later, and HP Slate tablet with Android 4.1 and later.
 
 

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Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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