cancel
Showing results for 
Search instead for 
Did you mean: 
Shannon57
New member
1 0 0 0
Message 1 of 5
328
Flag Post

I need a password to connect to wifi

HP Recommended
HP Envy 4500
iOS

I need a password to connect to wi fi. How do I get one?

4 REPLIES 4
KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
Message 2 of 5
Flag Post
HP Recommended

@Shannon57

 

Are you trying to connect through WiFi or WiFi-Direct?

 

If you are using WiFi, then you need to use the same password you use to connect to your Wireless Router

 

If you are using WiFi-Direct, try these steps

 

1. From the Home screen on the printer display, select Wireless Direct.

2. In the Wireless Direct menu, select Wireless Direct, and then press OK.

3. Using the buttons to the right, select On without Security, and then press OK.

 

TIP: If you would like to use HP wireless direct with greater security and if the computer or mobile device supports WPA2 encryption, select the option that will enable security. With security enabled, only users with the password can connect wirelessly to the printer. Without enabling security, anyone with a wireless device within the wireless range of the printer can connect to the printer.

 

4. Press the button next to Display Name to display the wireless direct name.

5. If you have enabled security, press the button next to Display Password to display the wireless direct password.

 

You can refer to page 56 in this User Guide: http://h10032.www1.hp.com/ctg/Manual/c03784120

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
RayBoucher
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended
0 Kudos
My8
New member
1 1 0 0
Message 4 of 5
Flag Post
HP Recommended

Please dive me the password to connect it. 

0 Kudos
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,725
Message 5 of 5
Flag Post
HP Recommended

Hi @My8

 

Welcome to the HP Support Community. I'd be happy to assist you with the password issue. 

 

To better assist you - 

 

1) What's the exact model name of the printer? 

2) Can you please share a screenshot of the password prompt? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation