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Duthess
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Message 1 of 2
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I need the admin password to open up the digital fax wizard on HP 8620

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HP 8620 Officejet Pro
Microsoft Windows 10 (64-bit)

The Digital Fax Wizard need to authenticate my request and the uname is admin and the password is left blank. Can someone shed a light on this, please.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Duthess

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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